With a £25 million modernisation of 60 Metro stations across the UK’s Tyneside region underway, specialist Scheidt & Bachmann is replacing over 200 ticket machines with new, more sophisticated versions that boast advanced functionality.

The new machines are capable of accepting credit/debit card and smartcard payment as well as cash, with support for six different languages helping to enhance the overall user experience.

Their touchscreen user interfaces will make the ticket purchasing process faster and more intuitive – thereby maximising each station’s operational efficiency.

The ticketing systems use Zytronic ultra-rugged PCT touch sensors, each essentially a matrix of 10 micron copper capacitors embedded into a multilayer laminated glass sensor substrate.

The touchscreen technologies used in previous machine designs, such as surface acoustic wave, could not offer the high degree of robustness. This meant units could be subject to downtime, while repairs were carried out. The sensor mechanism for these machines needs to be completely suited to outdoor deployment, resistant to vandalism and unaffected by rain, snow and other harsh weather conditions.

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